Coronavirus Update

Domestic Property Questionnaire (COVID-19)

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Domestic Property Questionnaire (COVID-19) Written by Airway Group Team

Due to COVID-19 and the Airway Group’s wish to keep all of its employees, customers and suppliers safe and well, we ask our customers to complete and return the questionnaire below to info@airway-group.co.uk in order for us to schedule your works at a time that is both convenient and safe.

You will be provided with this questionnaire by our team once the agreement on the service is made, however if you’d like to complete it beforehand you can download it by following the links below.

Please be aware that we will not be able to attend your property until we have received a completed questionnaire. If you have any questions regarding the questionnaire please don’t hesitate to contact our team.

Your response to this questionnaire will be treated in the strictest confidence, stored as electronic data only and kept in your customer file for one year. This information will then be permanently deleted.

Get in touch with our friendly team today

info@airway-group.co.uk

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Verified customer feedback

- rating based on

- reviews

Excellent

  • Henry

    We got quotes from two different companies including Airway and I really appreciated the attention to detail that the Airway salesman had. They quoted...us a competitive price, so we went for it. I couldn't be happier with the result. The workmen were exceptionally polite and tidy, and they've done a fantastic job. I would definitely use Airway again.

    1 day ago

  • CLIVE GUNN

    Couldn't recommend airway enough! Very COVID conscious The guys where friendly and hard working and very professional at there job .Would highly...recommend them.

    4 days ago

  • Matthew Parker

    We run a large commercial office site, and have some critical server rooms that require cooling 24/7. The cooling systems had failed, and Airway deliv...ered a selection of units with impeccably fast turnaround. Meaning the essential server rooms remained operational, and there was no disturbance incurred. Thank you Airway for your easy, fast and reliable service.

    1 month ago

  • Terry & Wendie

    My husband Terry & I cannot thank you guys enough.Living in Australia it was difficult to organise a Portable Air Conditioner for my sister living...in UK, after explaining to Mark Wigg about my sisters disability,Mark arranged delivery immediately,it arrived within 5 hours. Mark went above and beyond with one of his college Craig to set up a surprise for my sister,this turned out to be hilarious .As I was on the phone to my sister she saw the delivery van pull up and said ooh someone getting a parcel but its never me,we carried on talking for a bit and she looked out and saw Craig in back of his van at this point Mark was calling my phone in Australia to tell me Craig was at her address. After getting of phone to Mark Craig was knocking on sisters front door with the Air Conditioner all masked up.My sister went into shock and I said to her is that Craig at the door she asked his name looked back at me and said how do you know this guy at that point the penny dropped Craig set it all up for my sister and showed her how to work it. You Guys are wonderful, thoughtful,considerate and empathetic I explained to my sister how the Guys at this company had gone above and beyond to help her and she was so great full. If I could reach that far I would give both you guys the biggest hug for doing this for me living so far away, So friendly and Happy. I couldn't recommend this company enough for what they did for me Thank you again Love and Best Wishes to you all. Terry & Wendie. Adelaide South Australia.Thank you for making my sisters day it meant so much to her Stay Covid Safe Everyone

    1 month ago

  • Rushbrook And Rathbone

    Couldn't recommend Brendan enough! Very COVID conscious and very professional. We asked for additional units to be looked at whilst he was on sit...e and even for him to return once he had left and he seemed very happy to do so. Would highly recommend!

    1 month ago

  • Anonymous

    We purchased two air conditioners for our school. The process was smooth and simple from start to finish. David did an excellent job on the front en...d, and the installation team of Simon and Mark were on time, amenable, and efficient. Truly a professional organization.

    1 month ago

  • AbigailP

    A superb experience with Airway. The guys were friendly, polite, professional and great to have around. They were clean and tidy and got on with the j...ob, obviously taking a huge pride in their work, all went smoothly and we're delighted with our new air conditioning as well as the top notch service we received. We couldn't recommend them more highly, top marks all round!

    1 month ago

  • Chris Tarmu

    Brendan was very helpful, efficient and friendly. I wouldn't hesitate to recommend this company.

    2 months ago

  • Andrew Court

    We recently contacted Airway Group to see if they could help us with a major Gas pipe removal. A very quick response and turned up when they said they...would and carried out the removal without any problems or fuss. Richard and Sam are very confident and knowledgeable with what was needed to make the site safe again. thanks

    2 months ago

  • Mike Dunn

    Easy process to get a quote from David, and an excellent friendly and professional installation team of Brian, Paul, and Nigel. They worked really wel...l and in a very clean and tidy way. The product (Daikin) is excellent and everything we had hoped for. Would definitely recommend

    2 months ago

  • Ashley Griffiths

    This is the third installation that Airway have completed for me and the standard of service that they provide is without fault. The work is always co...mpleted in line with their programme and quotation. I would highly recommend them if you are planning an AC or HVAC project.

    2 months ago

  • Wayne Elton

    We have been using Airway for the past ten years dealing with our air conditioning units and in that time I have always found them professional and re...liable and wound recommend their services.

    3 months ago

  • Phil Brown

    Please pass on our thanks for the air conditioning service works at our offices today. Brendan the engineer, kept to the social distancing routines...was very professional, helpful and polite, and is a real credit to you. Much appreciate getting the works progressed in these somewhat difficult times. Phil at Britannia Fire and Security Ltd.

    3 months ago

  • Ray

    Julian. A word on Airway, I was impressed from my first contact with the company that feed back was prompt and informative. Implementation of the proj...ect continued in the same way, all three of the technicians who attended our property were polite, prompt and interacted with us on issues with the property structure to insure that we were satisfied with the result. Likewise with your good self. "A Good Company To Do Business With” I would say if asked.

    3 months ago

  • Emma Foreman

    Richard was excellent: arrived promptly, wore gloves and explained we should keep our distance given the COVID-19 situation. He identified and fixed t...he problem. He was the right balance of professional and friendly. Will definitely use Airway again!

    5 months ago

  • Greg - Paragon CC Huntingdon

    Richard & Sam arrived to identify a gas leak, which was quickly found & fixed. They were professional & polite, I would be happy to call...them out again.

    6 months ago

  • Sara Thompson

    Fabulous service. Professional, courteous and efficient. It was a great experience and thoroughly nice chaps. I would highly recommend.

    6 months ago

  • Anonymous

    Brendan was on time, efficient, courteous . Even when he had to work in the pouring rain!!

    6 months ago

  • Laurence Gerlis

    Airway Group gave us a fantastic service today and in particular the engineer Brendan was first class

    6 months ago

  • Jacky

    Brendan visited this morning, arrived on time, very friendly and helpful. He worked quickly and efficiently and helped me understand the unit, which I...now realise I hadn’t a clue about it, even though it was installed over 6 years ago! I have, and will continue to, recommend Airway to anyone as professional, reliable and very helpful.

    6 months ago

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