Reviews & Testimonials

Exceptional service from start to end. Delightful people, tidy, helpful. Just a brilliant experience and so pleased I was recommended to them.
Francis des Rosiers
Francis des Rosiers
15:51 06 Nov 19
Posting from Scott's All Day. Had a trip out situation in the restaurant late at night. Matt & Nick came very early the next morning and fixed the problem so we were able to open the next day without any problems. Great co-ordination from Joe and all the team at Airway.
Scott Holden
Scott Holden
13:48 28 Oct 19
A very professional company. They came and installed two Daikin indoor units powered by one main outside unit in my home. The job took less than two days and they were always polite and kept me informed of the work they were doing. The system has been an absolute joy ever since getting me through the terrible heatwave we just experienced. I’ve been able to relax in cool temperatures and sleep so much better. I would highly recommend using this company for your air conditioning needs.
Tim Holmes
Tim Holmes
10:59 29 Jul 19
Absolutely shocking service!! I am so disgusted and would not recommend at all.I contacted the sales lady a week ago asking for someone to come out and advise on what unit I can have fitted. I also asked her if they do slimline units.I should have known at this point how useless they were when the sales lady could not tell me if they did slimline units and said I had to check with the engineer when he comes out. Not exactly a great selling pitch! I did however give her the benefit of the doubt thinking she may be new.I booked an appointment, which I had to wait a week for. Not ideal, but I went with it.On the day, the engineer did not arrive, so after half an hour, I contacted the company and spoke to the same useless sales lady who tells me that they have moved my appointment to later on in the day without even telling me! How rude and damn right stupid to do that without contacting me first.I have now lost a week and have to find another supplier who, fingers crossed, has knowledge, customer service and some sort of common sense!If I could give a minus rating, I would
Stacey
Stacey
10:14 21 Jun 19
Excellent service. We had two Daikin Stylish units installed. The installers were polite, neat and tidy and a pleasure to have in our house. They installed and demonstrated the units just as we wanted. I would have no hesitation in recommending Airways
Peter Brooker
Peter Brooker
08:39 19 Jun 19
The Air Conditioning Company provides excellent service. I would definitely recommend using their services.
Oliver Georage
Oliver Georage
06:07 12 Jan 19
If you're looking for a quality and professional service then look no further. From sales to delivery Airway were excellent especially as I needed a quick turnaround. No problem recommending this company.
John Myers
John Myers
10:48 14 Dec 18
Very happy with the service we have received from this company.Luke the salesman through to the installation team of Simon Paul and Kuba who where polite everything let very clean and tidy very pleased with this company took time to explain how the system works and answered all are questions .Great customer service..
Pauline Clarke
Pauline Clarke
17:29 05 Dec 18
We have been really pleased with the work carried out by Airway. Julian was very knowledgable about the products being sold to us and during installation Simon was fantastic at keeping us informed of progress and keeping disruption to a minimum. Even after a small mis-understanding at the start of the project the team went out of their way to help keep the project on track. Thank you Airway.
Claire Arber
Claire Arber
14:08 22 Nov 18
Our company used Airway Air Con to do maintenance on our units. They were on time, dint impact on the working day, great service. Very friendly but professional.We will be using them again and recommend to others.
Sophie Beattie
Sophie Beattie
08:56 05 Nov 18

Our Coronavirus-Safe Process

Have a look at our new coronavirus-safe process below or watch this animation.

Initial Contact: After the initial enquiry we’ll confirm the details of the job and send a property questionnaire.

Arrival: Our engineers arrive in protective gear with sanitised tools, parts & AC units.  See our protective gear.

During Installation: Our engineers adhere to all recommended regulations including social distancing.

After Installation: We’ll demonstrate the AC. The AC unit & all tools are then sanitised, the work area is cleared.

Future Support: Engineers will be available for phone or video support after installation.

We have had a relationship with Airway Air Conditioning Ltd for almost a decade. Airway provide Mantle with new installation solutions together with service and maintenance of all air conditioning plant across the portfolio.

We bring Airway in to new projects at an early stage as we have always found that they can provide the most cost effective and workable design, often making us considerable savings. Installation of new systems are always completed on budget and on time, and we have found their engineers to be respectful and competent.

Airway come with our highest recommendation and we value the long standing relationship that we have built with Julian.

Matthew Chandler

Director -

Mantle

We’ve been using Airway for the past three years and can thoroughly recommend them as an air conditioning service maintenance company. They’ve been honest, reliable, quick to respond when I need them and their costs are always transparent. Friendly, knowledgeable engineers and office staff who take time to understand your building and how it works to achieve the best efficiency from your system.

Hayley McCann

Facilities & Development Manager -

Suzuki GB PLC

I have utilised the services of Airway for a number of years and have always found them to be 100% professional in how they conduct their business. From the management team to the service engineers, they are, in my opinion, 2nd to none in this field of expertise. Airway are timely in their responses to both service and reactive calls, informative and client facing.

They are good value for money and the quality of their work is not affected by being competitive.

Quite often in this industry we are faced with issues that require urgent responses and an immediate resolution to any problems found, and Airway are always one step ahead regarding a suitable resolution.

Richard Thompson

Maintenance Project Manager -

Munro Building Services Ltd

We have many fine contractors who help me to provide an excellent Facilities Management service for Michell Instruments Ltd. A big thank you to all of them, but this year, I wish to make special mention of our air conditioning contractors who have installed an innovative cooling system in our manufacturing space, connected a new chiller system and are currently advising us on the best way of extending our calibration labs and maintaining the constant temperature we demand for those labs. Thank you, Airway Air Conditioning, for all your assistance this year.

Jim Mowatt

Facilities Manager -

Michell Instruments Ltd

I had my air-conditioner fitted in August this year, 2018, and am so pleased with it. It’s quiet, and not only cools the air but also warms it. I had a few days left of the heatwave where I used it to cool (fantastic) and then the weather changed, with cold evenings so I tried the heating option and was amazed how good it was. The room warmed up beautifully in no time, and was really soft and snuggly (as opposed to a harsh skin-drying heat, which I’d expected). I consider it an excellent purchase and good investment.

Airway helped me choose the best unit for the size of my room, and at no point were there any ‘hard sales’, I felt very comfortable throughout – thank you Greg. The 2 young men who came to fit the air-conditioner were 1st class – Jacob and Paul. They were polite, smart, smiled all day as they worked, made no mess, and at the end of the day ran me through everything on how to use the air conditioner. From start to finish, the service I received was outstanding. Highly recommend. Thank you.

Mrs J
  • Over 30 years of experience
  • 24-hour backup and support
  • Free no-obligation quote & free advice
  • Staff wear full PPE, tools & units sanitised before and after
  • Lab Tested Air Purifiers Installation & Sales. Learn more

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